Managed Services

ComTech Computer Services would like to partner with your Central Texas Business to actively manage and monitor all your Information Technology. Let us handle your Workstations, Servers, Network, Devices, Cyber Security, Backups and Disaster Recovery, and Helpdesk Support. We also handle your IT Planning, Objectives, Strategies, Policies, and Vendors.  ComTech will operate as your CIO down to your support technicians proactively caring for all your IT every step of the way with our flat-rate fee ActiveCare™ Solutions. Let us give you the peace of mind you deserve for your business today with the help of ComTech’s managed IT services.

Here are some of the substantial benefits of ActiveCare™:

  • Tailored Packages – We know that every business's needs are completely different from the next, so we customize our packages for any business size and budget.
  • Predictable Costs – ComTech Computer Services doesn't charge you more when things go wrong, your network is down, or a server fails. There are no surprise charges, our flat-rate fee covers all of that whenever you need it done.
  • Ramped up Productivity – Never stress again about downtime, as our proactive solutions actively perform round-the-clock monitoring of your workstations, servers, and network to prevent problems before they happen.
  • Always Available – Part of what makes our proactive solutions so exceptional is that we are always available, regardless of time or holiday.

You can rest easy when you put your IT needs in our hands. Contact us today for more information.

Which ActiveCare™ Solution is Right for You?

ActiveCare™ Security Suite
Our base managed security solution is a sophisticated enterprise level cyber security platform that combines Antivirus (AV), EDR (Endpoint Detection Response), and ComTech for continuous monitoring and protection that does not slow your workstations and servers down. This is Complete Endpoint Protection that goes beyond known threats with the ability to identify, contain or isolate, and respond to the most sophisticated threats like Ransomware, Zero-Day Vulnerabilities, Polymorphic Threats, and Fileless attacks all in real time. Utilizing Artificial Intelligence, Machine Learning, and the latest in Threat Intelligence combined suspicious behavior and threats are quickly identified and appropriate threat responses are applied automatically keeping all of your endpoints safe.

ActiveCare™ Secure SOC
This managed solution includes Security Suite and adds Workstation and Server monitoring enhanced with our Managed Security Operations Center (SOC) and our proactive Patch Management. SOC is our information security team responsible for continuously monitoring, detecting, analyzing and responding to any cybersecurity incidents on a 24/7/365 basis. Comtech’s Patch Management is more than making sure each managed Workstation or Server has the latest security patches and updates. Before we install an update, we ensuring that it is tested safe for install and will not cause issues post installation. It is rare but there have been recent incidents where updates have been released that have resulted in issues causing unacceptable outage interfering with Business Continuity, ComTech protects you from that.

ActiveCare™ Service Desk
Our base full service managed IT solution. Building on everything you get from Security Suite and Secure SOC, ActiveCare™ Service Desk includes unlimited 24/7-365 help desk support via phone and email including help desk remote technician support at no additional cost.

ActiveCare™ Complete
ActiveCare™ Complete is ComTech’s flagship managed IT solution. Complete offers everything from Security Suite, Secure SOC, and Service Desk and includes unlimited on-site technician support for your business at no additional cost.

ActiveCare™ End User Security
Employees are the core of any business which is why they are the main target of cyber attackers, combine that with SaaS and you face a potential recipe for disaster. Comtech’s ActiveCare End User Security brings together a suite of protection offerings specifically focused on users. End User Security enhances Saas services like Microsoft 365 and Google Workspace with behavior detection, machine learning, baseline user behavior, security alerts, and response from monitoring things like file access, downloads, login locations, suspicious activity, and more. Your SaaS email is protected with our integrated advanced malware and phishing protection. Your SaaS data is protected by our included backup options for things like Email, Shared and Personal File Drives, and more. Your organization is further protected with 24/7 Dark Web monitoring. Phishing simulations and specified security awareness training help to lower cyber risk levels and help create savvy, vigilant employees who recognize and avoid potential security threats and develop safe online behaviors. End User Security reduces the likelihood of a devastating cyber incident and fulfills compliance and cyber insurance requirements.

Contact us today for more information.